Ra'pôr's Terms & Conditions

Ra'pôr’s
Terms & Conditions

Updated: December 2024.

Welcome to the Ra'pôr Salon & Barber website (the “Site”) or the application accessed through your mobile or tablet device (the “App”). By accessing, installing, downloading, or using the Site or App, you agree to the following Terms of Use. The terms “Ra'pôr Salon & Barber” or “us” or “we” or “our” refer to Ra'pôr Salon & Barber, the owner of the Site, and its affiliates, partners, and employees. The terms “you” or “your” refer to the user or viewer of the Site or App. We reserve the right to terminate or suspend your access to the Site, App, or any portion thereof at our discretion and without prior notice.

Modifications

Ra'pôr Salon & Barber reserves the right to modify these Terms of Use at any time without specific notice. Updates will be posted on the Site, and your continued use of the Site or App after any changes constitutes your acceptance of the revised Terms.

Services and Independent Providers

Ra'pôr Salon & Barber manages the Site and App but is not responsible for the independent actions or business decisions of its individual stylists and barbers. All services are provided by licensed professionals who are solely responsible for the quality and regulatory compliance of their work.

Accounts and Registrations

Certain areas of the Site or App may require you to create an account. You agree to provide accurate information and maintain the confidentiality of your login credentials. Please review our Privacy Notice for details on how we handle personal information. Misuse of your account information is your responsibility, and Ra'pôr Salon & Barber is not liable for unauthorized use.

Intellectual Property

All content on this Site and App—including text, images, videos, designs, and logos—is the property of Ra'pôr Salon & Barber and is protected by intellectual property laws. You are granted a limited, non-exclusive license to use the Site and App for personal, non-commercial purposes. Unauthorized use of content is prohibited.

Postings and Restrictions

Ra'pôr Salon & Barber may allow users to post content on the Site or App. You are responsible for any material you submit and must ensure that it does not:

  • Contain harmful or disruptive elements such as viruses or malware.
  • Violate any intellectual property rights, laws, or the privacy of others.
  • Include offensive, abusive, or unlawful content.

We reserve the right to remove any content or terminate your access to the Site for violations of these terms.

Third-Party Links

Our Site may contain links to third-party websites for your convenience. These links do not imply endorsement, and we are not responsible for their content or privacy practices.

Export Compliance

The Site and App are managed from the United States, and your use is subject to applicable U.S. export laws. Use outside of the U.S. is at your own risk and responsibility.

Disclaimer and Liability

Ra'pôr Salon & Barber provides this Site and App “as is” without any warranties of any kind. We are not liable for damages resulting from your use of the Site or App, including but not limited to errors, omissions, or technical issues.

Indemnification

You agree to indemnify and hold harmless Ra'pôr Salon & Barber from any claims, damages, or expenses arising out of your use of the Site, violation of these Terms, or infringement of third-party rights.

Applicable Law

These Terms of Use are governed by the laws of the State of California. Any disputes will be resolved exclusively in the state or federal courts located in Orange County, California.

Gift Card Policy

Ra'pôr Salon & Barber gift cards are the perfect way to treat yourself or someone special to our exceptional services. Please note the following terms:

  • Gift cards are non-refundable and cannot be redeemed for cash.
  • They may be used for any service or product offered at Ra'pôr Salon & Barber unless otherwise specified.
  • Lost or stolen gift cards will not be replaced. Please treat them as you would cash.
  • Gift cards do not expire unless explicitly stated at the time of purchase.

If you have questions about purchasing or redeeming gift cards, please contact us at raporsalon@gmail.com or (949) 287-6819.

Cancellation and No-Show Policy

At Ra'pôr Salon & Barber, we strive to provide outstanding service to every client, which includes honoring your scheduled appointment times. To ensure fairness and protect the livelihoods of our stylists and barbers, we have established the following policy:

  • Appointments canceled with less than 24 hours’ notice will incur a cancellation fee equal to 50% of the service value.
  • No-shows (failing to appear for an appointment without prior notice) will also be charged 50% of the scheduled service fee.
  • We understand that emergencies happen. Exceptions to this policy may be made for unforeseen circumstances, such as medical emergencies, if sufficient documentation (e.g., a doctor’s note) is provided.

By booking an appointment, you agree to these terms. If you need to cancel or reschedule, please contact us as soon as possible by phone at (949) 287-6819 or email at raporsalon@gmail.com.

We appreciate your understanding and cooperation in respecting the time of our team and other clients.

For questions regarding these Terms of Use, contact us at:

Ra'pôr Salon & Barber
1780 Newport Blvd, Costa Mesa, CA 92627
Phone: (949) 287-6819
Email: raporsalon@gmail.com

We’re here to make your experience as seamless as possible!

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