Ra'pôr's Privacy Policy

Ra'pôr Salon & Barber ("we," "our," "us") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you access our website (the “Site”), mobile application (the “App”), or engage with us in any capacity. By accessing or using the Site or App, you consent to the terms of this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information when you:

• Book an appointment via our online booking system.
• Contact us through forms, email, or other communication channels.
• Sign up for our newsletter, promotions, or special offers.
• Use any of our services requiring account creation.

Personal information may include:

• Name, email address, phone number, and mailing address.
• Payment information (processed securely through third-party providers).
• Details about services received.

Non-Personal Information

We automatically collect non-personal information about your interaction with the Site or App, such as:

• Browser type, device information, and operating system.
• IP address and geolocation data.
• Browsing behavior, including pages viewed and time spent on the Site.

How We Use Your Information

Ra'pôr Salon & Barber uses your information for the following purposes:

• To provide and manage services, including appointment scheduling and reminders.
• To personalize your experience on the Site or App.
• To send promotional emails, newsletters, or service-related notifications.
• To comply with legal obligations or enforce our Terms of Use.
• To improve our services through analytics and customer feedback.

We will not sell, rent, or share your personal information with third parties except as described in this Privacy Policy.

Third-Party Service Providers

We may share your information with trusted third-party service providers to facilitate:

• Payment processing.
• Booking management.
• Email marketing and promotional campaigns.
• Analytics and data storage.

These third parties are obligated to protect your information and use it solely for the purposes outlined in their agreements with us.

Cookies and Tracking Technologies

The Site and App may use cookies and similar tracking technologies to enhance your experience, including:

• Remembering your preferences and account details.
• Analyzing site traffic and user behavior to improve functionality.

You can control cookies through your browser settings, though some features of the Site may not function properly without them.

Use of Microsoft Clarity

‍We use Microsoft Clarity, a web analytics service provided by Microsoft, to better understand how users interact with our website. Microsoft Clarity captures and analyzes user interactions such as clicks, scrolls, and mouse movements. This information is used to improve our website and provide a better user experience.

Microsoft Clarity may collect the following data:

• Usage Data: Information about how users interact with our website, including pages visited, clicks, scrolls, and mouse movements.
• Device Data: Information about the device used to access our website, including IP address, browser type, and operating system.

All data collected through Microsoft Clarity is anonymized and does not include personally identifiable information. This data is stored by Microsoft in accordance with their privacy policy, which you can review at Microsoft’s Privacy Policy.

If you wish to opt out of Microsoft Clarity’s tracking, you can do so by enabling "Do Not Track" settings in your browser or by using appropriate privacy tools.

Data Security

Ra'pôr Salon & Barber takes appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no system is entirely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and review the information we hold about you.
• Request correction or deletion of inaccurate or outdated information.
• Opt-out of receiving promotional communications by clicking the “unsubscribe” link in our emails or contacting us directly.
• Restrict or object to certain data processing activities.

To exercise these rights, contact us at raporsalon@gmail.com.

Children’s Privacy

Ra'pôr Salon & Barber does not knowingly collect or process information from individuals under 13 years old. If we learn that a child’s information has been collected, we will delete it promptly.

California Privacy Rights

If you are a California resident, you are entitled to request certain information regarding our data collection and sharing practices under the California Consumer Privacy Act (CCPA). Please contact us at raporsalon@gmail.com to exercise these rights.

International Users

If you are accessing the Site or App from outside the United States, please note that your information will be processed in the United States. By using our services, you consent to the transfer of your information to the U.S. and its storage and processing in accordance with this Privacy Policy.

Changes to This Policy

Ra'pôr Salon & Barber reserves the right to modify this Privacy Policy at any time. Updates will be posted on this page with the “Effective Date” revised accordingly. We encourage you to review this Policy periodically.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

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Ra'pôr Salon & Barber
1780 Newport Blvd, Costa Mesa, CA 92627
Phone: (949) 287-6819
Email: raporsalon@gmail.com

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Thank you for trusting Ra'pôr Salon & Barber with your personal information. We are dedicated to providing a safe and seamless experience!

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